Privacy Policy

Last updated: 22 July 2026

Pharmacy Weight Loss Pershore | GPhC No. 9012511 | Last Updated: July 2026

Pharmacy Weight Loss Pershore is a GPhC registered online pharmacy weight loss clinic. We are committed to protecting your personal data and handling it responsibly in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. This policy explains how we collect, use, and protect your information.

1. Who We Are

We are Pharmacy Weight Loss Pershore, an online pharmacy clinic serving patients in Pershore and across the UK. As a data controller, we are responsible for the personal information we hold about you. Our GPhC registration number is 9012511.

2. Data We Collect

When you use our services, we may collect the following types of information:

Personal details: Name, date of birth, address, email address, and phone number.
Health information: Medical history, current medications, weight, BMI, and other health data necessary to provide safe pharmacy services.
Payment information: Billing details processed securely through our payment provider.
Technical data: IP address, browser type, and website usage information collected through cookies.
Communications: Records of messages or enquiries you send to us.

3. How We Use Your Data

We use your personal data for the following purposes:

To assess your suitability for weight loss treatments safely and appropriately.
To dispense and deliver prescribed medications, with delivery typically completed within 1 working day of pharmacist approval.
To process payments and maintain accurate billing records.
To communicate with you regarding your orders, prescriptions, and any follow-up care.
To comply with our legal and regulatory obligations as a GPhC registered pharmacy.
To improve our services and website experience.

Our lawful basis for processing health data is the provision of healthcare services and compliance with legal obligations. Where necessary, we will seek your explicit consent before processing sensitive health information.

4. Cookies

Our website uses cookies to improve your browsing experience and help us understand how visitors use our site. Cookies are small text files stored on your device.

We use the following types of cookies:

Essential cookies: Required for the website to function correctly.
Analytics cookies: Help us understand visitor behaviour so we can improve our service.
Preference cookies: Remember your settings and choices.

You can manage or disable cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of our website.

5. Sharing Your Data with Third Parties

We do not sell your personal data to any third party. We may share your information in limited circumstances:

Healthcare professionals: Where clinically necessary, we may share relevant health data with prescribers or other healthcare providers involved in your care.
Delivery partners: Basic contact and address details are shared with our delivery provider to fulfil your order.
Payment processors: Payment information is handled securely by our third-party payment provider.
Legal obligations: We may disclose information if required to do so by law or a regulatory authority, including the GPhC.

All third parties we work with are required to handle your data securely and in line with UK GDPR requirements.

6. Data Retention

We retain patient records for a minimum of 8 years in line with NHS and pharmacy regulatory guidance. Financial records are kept for 6 years. Data is securely deleted or anonymised once the relevant retention period has expired.

7. Data Security

We take the security of your personal data seriously. We use appropriate technical and organisational measures, including encryption and secure servers, to protect your information from unauthorised access, loss, or misuse.

8. Contact Us

If you have any questions about this privacy policy, wish to access the data we hold about you, request a correction, or raise a concern about how your data is handled, please contact us using the details below. We aim to respond to all data-related enquiries within 48 hours.

Pharmacy Weight Loss Pershore
Phone: (+44) 116 4646009
Email: info@pharmacyweightloss.co.uk

This privacy policy was last reviewed in July 2026 and will be updated periodically to reflect any changes in our practices or applicable law.